FAQ: International Tour Invitation

Faq

Frequently Asked Questions.

Package

Upon receipt of your deposit, our team will initiate intake. Once completed, you will be sent a welcome email along with invitations to access your Billing and Documentation portals. We kindly request that you review the provided information and promptly provide any required details to facilitate the efficient handling of paperwork and logistical arrangements.

Please be advised that our systems have recently undergone updates. While we strive for uninterrupted functionality, we appreciate your understanding and patience as we fine-tune any minor intricacies that may arise.

The GSD package pertains specifically to the invited player and includes all the designated features and services.

Our GSD package includes:

  • – Ground transportation
  • – 3 meals a day
  • – Lodging (room and board)
  • – Uniform

For parents or guardians who wish to accompany, we offer a separate parent/guardian/non-participant package.
This comprehensive package grants you unrestricted access to scheduled activities, hotel accommodations, meals, transportation, as well as games and training sessions.

Non-participant packages are optional and entirely at the discretion of the family

Not at this time.
However, we have arranged a Group Flight with discounted rates as a courtesy to our participants. In order to secure your spot on the Group Flight, it is mandatory to sign up using the Block Flight form accessible through your Document portal (once available). Once you have completed the sign-up process, you will receive detailed instructions regarding your reservation, including the procedure for purchasing your ticket.Group flight reservations are open to both package participants and non-package participants.

Billing/ documentation portal

Upon successful payment of your deposit, you will receive a welcome email, along with invitations to access your Billing and Document portals. In the event that you are unable to locate these invites, kindly reach out to your designated GSD representative via email for further assistance as soon as possible. 

Kindly review the billing tab on your documentation portal (if available).

Locking roster seats within the GSD program without fulfilling obligations can create a negative impact on the team. Hence, deposits are non-refundable.

Not at this time. 

To review our policy as agreed at time of deposit payment, please click here.

Flights/ Travel

To secure the best possible rates advised by our United group flights department, we anticipate receiving information within 6-8 weeks (or by mid/end of January 2024). Upon receiving these details, we will promptly send an email to all parents.

While some players are accompanied by parents, most attend without parental accompaniment. GSD ensures dedicated staff presence, which include two Physiotherapists and a Sports Psychologist.

Always, at all times. Your child’s safety is our #1 priority.
Regrettably, we are unable to facilitate one-way ticket bookings for the Group Flight at this time due to limitations by the Airlines. We kindly request that you reach out to us at [email protected] to discuss any potential options that can be made in this regard. We wish to emphasize that the GSD program is designed for intense training. While we are enthusiastic about aiding your endeavors, we regret to inform you that we are unable to provide assistance in arranging vacation plans.Thank you for your understanding.

Portugal: Pending

Cadiz: Pending

Wales: 2 hours from the airport to the facility/ hotel.

Duisburg I & II: 2 hours from the airport to the facility.

Portugal

Hotel: Alvor Baia – Galo Loiro, Estr. do Alvor, 8500-001 Portimão, Portugal

Training Facility: Rotunda do Vau 8500, Portimão

Cadiz:

Hotel: Pending

Training Facility: Pending

Duisburg I & II

Hotel & Training Facility:  Sportschule Wedau –  Friedrich-Alfred-Allee 15, 47055 Duisburg, Germany

Trip/ logistics

Vaccination is not currently required. While no changes to this status are anticipated, we advise parents/guardians to stay informed about guidelines relevant to the destination country.

All the necessary information is provided in the brochure that is enclosed with your invitation.
Yes, your full itinerary will be sent via email invitation 2 weeks before departure.
Absolutely! You are always welcome to sit in on training sessions and games during the trip. As the departure date approaches, you will receive further details and updates regarding these activities.Additionally, the games will be streamed through the VEO app. To access the necessary information and download the required apps, kindly refer to the “Apps to Download Before Your Trip” section on your document portal.Please note that due to variations in internet connectivity between the EU and the US, there might be a significant  delay in uploading some games. We appreciate your understanding.
You are not required to have the package in order to sit in on MOST games and training. However, please note that certain special engagements, activities, Sport Psychology sessions, and transportation arrangements are restricted for liability and contractual reasons.Regarding parent packages, it is essential that the same parent accompanies the participant throughout the trip due to liability and insurance coverage considerations.Furthermore, you are invited to join us for the closing ceremony, but please ensure that you have reserved and purchased your tickets in advance.
Unfortunately, these are closed tours and not open to non-package participants.

Room and Board

The “Single Room” option is intended for a single parent or guardian, “Double Room” option is designed for two parents and/or additional family members. 

Currently, we arrange rooming based on teammates, allowing them to foster camaraderie, develop bonds, and enhance their teamwork skills. We do not recommend parents rooming with their children as it may hinder these important aspects which are imperative in competitive sports. 

Please be aware that we have a strict 2-1 rule in place at all times for the safety of all minors. This means that parents are not permitted to enter players’ rooms without a GSD representative present. We understand the desire to visit your child, but this security measure is of utmost importance to us.

Thank you for your understanding and cooperation in maintaining a safe and enjoyable environment for all participants.

Medical

In compliance with European regulations, we are unable to store or administer any medications to minors. Therefore, we kindly request that a parent accompany their child to ensure that any necessary medications are taken as prescribed.

If reminders are sufficient to assist with medication management, we are more than happy to provide them as a helpful resource.

Please note that it is crucial to provide accurate and thorough information within the Medical section of your paperwork. We assure you that no child will ever be turned away or judged based on a pre-existing medical condition. The purpose of gathering this information is to adequately prepare our staff and ensure the well-being of all participants.

Thank you for your understanding and cooperation in ensuring the safety and health of all individuals involved in the program.

Uniforms/ Packing for the trip

All items needed are included in the GSD Uniform kit, except cleats.

We will provide you with detailed instructions on how to order your uniform via email once you have met the 75% payment threshold.

Please see packing list and amazon recommendations on provided on your documentation portal (once available). 

 

Misc

Absolutely! Once you receive your itinerary, there will be an option available to purchase closing ceremony tickets for all those not included in the package.

No problem! Feel free to contact a GSD representative if you have any questions by emailing us at:

[email protected]

Please note that additional FAQ questions will be accessible on your client portal, once available!

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